Working from home during the lockdown?
Check out our FAQ's on secure home working.
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Welcome to the Home Working page

Home Working

Working from home during the lockdown? Check out our FAQ’s on secure home working:
How do I connect to our office documents out of the office?
Do I need to purchase Zoom or other products to video conference my colleagues?
Is there a security threat to my business IT if I use my home computer/laptop/iPad instead of a business one?
Is cloud storage better for my business than having a server?
I am now wishing I had cloud storage as it's causing issues connecting via VPN. Can I still do this?
I’ve heard lots of stories about Covid-19 scams. How can I be sure my staff keep up to date with the latest cyber threats when they are not in the office?
I am a small business owner with no IT knowledge. How do I go ‘cloud’ to allow me to work from home?
How do I connect to our office documents out of the office?
Depending on your setup you will either need:
  • A VPN setup by IT to allow you to securely connect to the network.
  • Access to your Office 365 account on the web. If you are unsure how to connect to this, check out our YouTube channel to show you how here.
  • Access your Dropbox or GSuite accounts on the web.
Do I need to purchase Zoom or other products to video conference my colleagues?
If you have Office 365, no you don’t. Teams will do the job and it is part of your Office 365 subscription. We can provide you with customized training or you can view our help videos on YouTube here.
Is there a security threat to my business IT if I use my home computer/laptop/iPad instead of a business one?
Yes, it is not best practice to use home devices to connect to a business network. There is no control over whether the device has all windows updates/firmware patches or if the anti-virus is updated and regularly scanning.
Is cloud storage better for my business than having a server?
It depends on your business and how you work. It’s not the answer for every business. However, there is usually an element of cloud storage that can be worked for most businesses and might make you more efficient during this lockdown period.
I am now wishing I had cloud storage as it's causing issues connecting via VPN. Can I still do this?
If we can get access to your server, we can move you to the cloud if it is suitable for your business. Call us on 0131 603 5500 or email help@illuminate-it.co.uk and we can setup a remote meeting.
I’ve heard lots of stories about Covid-19 scams. How can I be sure my staff keep up to date with the latest cyber threats when they are not in the office?
It is imperative that staff are kept fully trained, especially when working at home and not having a colleague at their shoulder to check if something is genuine. We can provide short, regular web training for all your staff with reporting of whom are the highest risk individuals within your organization. We can even send out fake phishing emails and target any staff that click on the links with specific relevant courses. We are giving out a month’s free trial of this during the lockdown. Call us on 0131 603 5500 or email help@illuminate-it.co.uk.
I am a small business owner with no IT knowledge. How do I go ‘cloud’ to allow me to work from home?
Call us and ask us about Illuminate Secure Remote. It is our new offering for SME’s and charities that want to be able to run their businesses remotely and securely for a fixed monthly fee. No setup fee and just the cost of all the software you will need. It even covers support from our friendly team. For more information please call 0131 603 5500 or email help@illuminate-it.co.uk.

Call us on 0131 603 5500

Have you got a question? We'll have the answer. Get in touch and we'll get your problem solved. Call us or pop in for a cuppa, our kettle is always on. You can also find us on Facebook, YouTube, and LinkedIn.

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© Illuminate Technology Ltd 2020. All Rights Reserved. Registered in Scotland No. SC33493.
Midlothian Innovation Centre, Pentlandfield Business Park, Roslin, EH25 9RE

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© Illuminate Technology Ltd 2020. All Rights Reserved.
Registered in Scotland No. SC33493.
Midlothian Innovation Centre, Pentlandfield
Business Park, Roslin, EH25 9RE

design by rocketshed